PRIVACY POLICY
Last Updated: October 21, 2025
Same Day VA LLC, doing business as Same Day VA ("Company," "we," "us," or "our"), respects your privacy and recognizes the importance of keeping your information secure. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit samedayvaloan.com (our "Website" or "Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Same Day VA is not endorsed or sponsored by the Department of Veterans Affairs or any government agency.
SCOPE OF THIS POLICY
This policy applies to information we collect:
‣ On this Website
‣ In email, text, and other electronic messages between you and this Website
‣ Through mobile and desktop applications you download from this Website
‣ When you interact with our advertising and applications on third-party websites and services
This policy does not apply to information collected by:
‣Us offline or through any other means, including on any other website operated by the Company or any third party
‣Any third party, including through any application or content that may link to or be accessible from the Website
INFORMATION WE COLLECT
We collect information that you provide to us and through your use of this Site. We collect this information when you:
‣ Fill out forms or surveys
‣ Complete a loan application with us
‣ Register for or sign into an account
‣ Contact us by phone, email, or through the Website
‣ Visit or interact with webpages on the Site
Types of Information Collected
Information we collect includes, but is not limited to:
Personal Identifiers: Name, postal address, email address, telephone number, fax number, mobile number, Social Security number, driver's license number, passport number
Financial Information: Bank account numbers, credit card numbers, debit card numbers, credit history, employment information, income, assets, debts, and any other information related to your mortgage or loan eligibility
Protected Classification Information: Age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, physical or mental disability, sex, gender, sexual orientation, veteran or military status (as required or permitted by law)
Professional Information: Current or past job history, employment information, performance evaluations
Device and Usage Information: IP address, device ID, device type, browser type and version, operating system, the web pages you view while visiting our Site, how you interact with them, referring URLs, and information from cookies, pixels, web beacons, and other online identifiers
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To provide financial services: Processing your loan application, verifying your information, determining loan eligibility, underwriting, and servicing your loan
To communicate with you: Responding to your inquiries, providing customer service, sending you updates about your application or account, and providing you with information you request
To improve our services: Understanding how users interact with our Site, analyzing trends, improving our products and services, and developing new offerings
For marketing purposes: Sending you newsletters, promotional materials, and information about products and services that may be of interest to you (you may opt out at any time)
To comply with legal obligations: Meeting state and federal legal requirements, responding to court orders and legal investigations, reporting to credit bureaus, and maintaining required records
To protect our rights: Detecting and preventing fraud, protecting against security threats, and enforcing our agreements and policies
For business operations: Operating our business, managing our relationships, and performing other legitimate business functions
COOKIES AND TRACKING TECHNOLOGIES
We use "Cookies," "Web Beacons," and other methods to identify and correct errors, evaluate page popularity and statistics, and to personalize and improve your experience on our website. These technologies allow us to improve our advertising efforts and tailor your customer experience to reduce unnecessary ads.
Third-Party Analytics and Advertising
We may use other companies' analytics and tracking tools, including but not limited to:
‣ Google Analytics
‣ Google DoubleClick
‣ Meta (Facebook and Instagram) Pixel
‣ Other third-party analytics and advertising platforms
These tools may use technology such as cookies, tags, pixels, SDKs, and similar technologies to track online activity and help us serve more targeted advertising.
To learn more about cookies, including how to manage or delete cookies, please visit http://www.allaboutcookies.org/.
Opt-Out Options
You may opt out of certain tracking:
‣ DoubleClick: Visit the Google advertising opt-out page
‣ Google Analytics: Visit the Google Analytics opt-out page
‣ Interest-Based Advertising: Visit Network Advertising Initiative or Digital Advertising Alliance
Do Not Track Signals
While some Internet browsers have the ability to specify privacy preferences to websites, including requests not to track your usage and browsing history, Same Day VA websites do not currently respond to these signals and may continue to track your activity on this website and use gathered information as provided in this policy.
INFORMATION SHARING AND DISCLOSURE
We may share your information with:
Service Providers: Third-party vendors, consultants, and service providers who perform services on our behalf, such as credit reporting agencies, loan servicers, appraisers, title companies, and technology service providers
Business Partners: Financial institutions, investors, and other parties involved in the loan process
Affiliates: Our parent company, subsidiaries, and affiliates for business purposes
Legal Requirements: Government agencies, regulators, law enforcement, or other parties when required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy
We do not sell your personal information to third parties.
DATA RETENTION AND DELETION
Federal and state laws require us to maintain certain loan qualification forms and documents for set periods of time. We will retain your information for as long as necessary to:
‣ Fulfill the purposes outlined in this Privacy Policy
‣ Comply with legal, regulatory, tax, or accounting requirements
‣ Protect against fraud and enforce our legal rights
‣ Resolve disputes and enforce our agreements
‣ Once information is submitted to us, it may not be retracted. In order to comply with legal requirements, we may be unable to delete certain information from our systems once you supply it to us.
YOUR COMMUNICATION CHOICES
Telephone Communications
By submitting your telephone number and requesting information, you consent to receive calls or texts from Same Day VA. You may be contacted directly by phone and/or email, even if the number you supplied is on the National Do Not Call registry.
If you no longer wish to be contacted at the phone number(s) provided, you may instruct us to place you on our internal "do not call" list by:
Calling us at (757) 600-8439
Emailing us at [email protected]
Email Communications
Same Day VA may periodically send you complimentary materials including newsletters, commercial offers, instructional videos, or other information if you choose to provide us an email address. By providing your email address, you have opted to receive these materials from us.
If you desire to stop receiving these materials, please email [email protected] with the specific request to unsubscribe.
DATA SECURITY
We implement security measures designed to protect your personal information from unauthorized access and use. These measures include:
‣ Encryption of sensitive data during transmission
‣ Computer safeguards and secured files
‣ Physical security of buildings and facilities
‣ Access controls limiting employee access to information
‣ Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
CHILDREN'S PRIVACY
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not provide any information on this Website. If we learn we have collected or received personal information from a child under 18, we will delete that information.
LINKS TO OTHER WEBSITES
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated policy on the Website and update the policy's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
CALIFORNIA RESIDENTS - PRIVACY RIGHTS
This section applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA).
Personal Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household ("personal information"). We have collected the following categories of personal information within the last 12 months:
Category Examples Collected Identifiers Name, address, email, phone number, SSN, driver's license, IP address YES California Customer Records Name, SSN, address, phone, bank account, credit card number, employment information YES Protected Classifications Age, race, national origin, marital status, sex, veteran status, disability YES Commercial Information Records of services purchased, obtained, or considered YES Internet/Network Activity Browsing history, search history, website interaction information YES Geolocation Data Physical location or movements YES Professional/Employment Info Job history, employment information YES Inferences Profile reflecting preferences, characteristics, behavior YES
Sensitive Personal Information
We collect the following categories of sensitive personal information:
‣ Government identifiers (Social Security number, driver's license, passport number)
‣ Complete account access credentials
‣ Racial or ethnic origin (when required by law)
‣ Financial account information combined with security codes/passwords
Use of Personal Information
We use personal information for the following business purposes:
‣ Performing services and providing financial products
‣ Providing customer service
‣ Processing transactions and payments
‣ Marketing and advertising our services
‣ Analyzing and improving our services
‣ Detecting and preventing fraud
‣ Complying with legal obligations
‣ Protecting our rights and property
Sharing of Personal Information
We do not sell your personal information. We do not share your personal information with third parties for cross-context behavioral advertising.
We may disclose your personal information to:
‣ Service providers and contractors who perform services on our behalf
‣ Financial institutions and business partners
‣ Affiliates for business purposes
‣ Government agencies when required by law
Your California Privacy Rights
California residents have the following rights:
1. Right to Know: You have the right to request that we disclose:
The categories of personal information we collected about you
The categories of sources from which we collected personal information
Our business or commercial purpose for collecting personal information
The categories of third parties with whom we share personal information
The specific pieces of personal information we collected about you
2. Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
3. Right to Correct: You have the right to request correction of inaccurate personal information.
4. Right to Opt-Out: You have the right to opt-out of the sale of your personal information (we do not sell personal information).
5. Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your Rights
To exercise your rights, you may submit a request by:
Phone: (757) 600-8439
Email: [email protected]
Mail: Same Day VA LLC, 1603 Capitol Ave STE 415 PMB 153538, Cheyenne, WY 82001-4562
We will respond to verifiable consumer requests within 45 days. We may require additional information to verify your identity before processing your request.
GRAMM-LEACH-BLILEY ACT NOTICE
FACTS: WHAT DOES SAME DAY VA DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
‣ Social Security number and income
‣ Credit history and credit scores
‣ Employment information and assets
‣ Account balances and transaction history
‣Payment history and mortgage or loan information
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Same Day VA chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Same Day VA share? Can you limit this sharing? For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes - to offer our products and services to you Yes No For joint marketing with other financial companies No We Don't Share For our affiliates' everyday business purposes - information about your transactions and experiences Yes No For our affiliates' everyday business purposes - information about your creditworthiness No We Don't Share For our affiliates to market to you No We Don't Share For nonaffiliates to market to you No We Don't Share
Questions?
Call (757) 600-8439 or visit samedayvaloan.com
WHO WE ARE
Who is providing this notice? Same Day VA LLC
WHAT WE DO
How does Same Day VA protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, and encryption of sensitive data.
How does Same Day VA collect my personal information?
We collect your personal information, for example, when you:
‣ Apply for a loan or provide account information
‣ Give us your income or employment information
‣ Provide your contact information
‣ Give us your financial information
‣ Submit documents or information
‣ We also collect your personal information from others, such as credit bureaus, affiliates, employers, or other companies
.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
Sharing for affiliates' everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
DEFINITIONS
Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Same Day VA does not share with nonaffiliates so they can market to you.
Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Same Day VA doesn't jointly market.
STATE-SPECIFIC PROVISIONS
Vermont Residents: Except as permitted by law, we will not share information we collect about you with nonaffiliates.
California Residents: See the California Residents - Privacy Rights section above for detailed information about your rights under California law.
Nevada Residents: Call (757) 600-8439 to be placed on our Do-Not-Call list. For more information, mail Same Day VA LLC, 1603 Capitol Ave STE 415 PMB 153538, Cheyenne, WY 82001-4562 or email [email protected]. You may also contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101, call 702-486-3132, or email [email protected].
North Dakota Residents: Except as permitted by law, we will not share information we collect about you with nonaffiliates without your authorization.
CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy, or wish to exercise your rights, please contact us at:
Same Day VA LLC
1603 Capitol Ave STE 415 PMB 153538
Cheyenne, WY 82001-4562
Phone: (757) 600-8439
Email: [email protected]
Website: samedayvaloan.com
This Privacy Policy is effective as of October 21, 2025.
A2P 10DLC Messaging and Data Privacy
1. Collection and Use of Phone Numbers
By providing your phone number to Same Day VA LLC through samedayvaloan.com or other means, you consent to receive automated and manual application-to-person (A2P) messages. These messages may include transactional updates, appointment reminders, account notifications, marketing messages, and customer support responses. Phone numbers are collected and processed in compliance with A2P 10DLC regulations and applicable telecommunication and privacy laws.
2. Opt-Out Policy
You may opt out of receiving A2P messages at any time by replying “STOP” to any message or by contacting us at (757) 600-8439 or [email protected]. Once you opt out, you will no longer receive A2P messages from us, except for a confirmation of your opt-out request.
3. Data Sharing and Security
Same Day VA LLC does not share your phone number with third parties for their marketing purposes without your explicit consent. We implement appropriate safeguards to protect your phone number and related data against unauthorized access, disclosure, alteration, or destruction. All messaging practices comply with the Telephone Consumer Protection Act (TCPA) and relevant laws.
4. User Responsibility
You are responsible for providing accurate and current contact information. If your phone number changes or is deactivated, it is your responsibility to notify us to avoid messages being sent to the wrong party.
5. Message Frequency
The number of messages you receive depends on your interactions with our services, including requests for information, support inquiries, appointment activity, or engagement with promotions.
6. Charges
Standard message and data rates may apply depending on your wireless provider’s terms and conditions. Same Day VA LLC is not responsible for any such charges incurred as a result of receiving our messages.
7. Policy Updates
This A2P Messaging Policy may be updated periodically to reflect changes in regulations or service offerings. Updates will be posted to this Privacy Policy, and significant changes may be communicated via email or text.